When you think about transformative practices in the workplace, the simple act of kindness may not be the first thing that comes to mind. But sayings like “one good act deserves another” and “one kind act will always create another” are more than posters on a wall or something that your mom said when you were young. Researchers from the University of California, San Diego and Harvard performed a kindness study and found that cooperative behavior is contagious. When people benefit from kindness, they “pay it forward” by helping others and create a ripple effect of cooperation. What a powerful tool to improve workplace culture and team member satisfaction!

Just as negativity can quickly permeate a team and cause issues, kindness has a powerful impact on a workplace environment. A ‘culture of kindness’ results in all kinds of amazing benefits, including:

• Improved employee morale and increased retention: It’s simple: happy employees are more likely to stay and unhappy employees are more than willing to jump ship. Kindness is a key component. Team members who work in a positive environment have a better overall sense of well-being.
• Enhanced collaboration and teamwork: Kindness fosters a sense of belonging and mutual respect among team members. This can lead to better problem-solving, increased creativity and better collaboration.
• Reduced stress and better mental health: According to the Journal of Experimental Social Psychology, being generous and kind improves our own sense of well-being. Research like this shows that a supportive work environment can contribute to better overall well-being for workers.
• Reduced conflict: Practicing kindness at work is a powerful way to diffuse tension and resolve conflicts between co-workers. Dealing with issues in an empathetic way helps employees reach resolutions more effectively and maintain a positive work environment.
• Enhanced professional growth: A culture of kindness often creates an environment where employees feel comfortable asking for help, seeking feedback and taking risks. This can lead to professional growth with employees continuously improving their skill set.

We spend a majority of our waking time at work. Why not make it a place where spreading kindness and practicing compassion is the norm? This isn’t just a good thought that doesn’t produce results. Kindness can actually transform an organization! One of the best things about creating a culture of kindness is that it doesn’t take much to get started. Acts of service and kindness don’t need to be big or expensive in order to benefit organizations. If you’re feeling like your workplace could use a “kindness reboot”, Leah M Joppy and Associates is ready to help. To learn more, call us at 301-670-0051 or email us at leah@lmja.com.