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A Word For An Unsettled Environment

Chances are, you’ve probably heard or read the acronym ‘VUCA’ (Volatility, Uncertainty, Complexity, Ambiguity) thrown around a time or two. It’s one of those buzz-worthy terms to describe the unsettled environment organizations have to deal with on a daily basis. And nothing has brought out VUCA more than the past few years, as organizations have dealt with unprecedented changes in day-to-day operations and had to pivot in unexpected ways.

The acronym ‘VUCA’ was first used in 1987 by the U.S Army War College to describe the unfortunate situation after the Cold War. The term later found its way into the business world and outlines four distinct challenges that leaders face:

Volatility: Challenges are unstable and unexpected. The duration of these challenges is unknown.

Uncertainty: The future is unpredictable. It’s nearly impossible to anticipate events and how they’ll unfold.

Complexity: Information is overwhelming and choosing a single right path is almost impossible. Challenges and their repercussions are more complex and harder to understand.

Ambiguity: Situations are vague and difficult to interpret.

In short, we’re living in a world that’s constantly changing and these changes, whether big or small, are happening faster and faster and in more unpredictable ways. Since we don’t have a crystal ball to see the future, the best way for an organization to be prepared is through strong leadership. As we saw over the past few years, change can be incredibly challenging for team members with people reacting to these changes in different ways. Skilled, prepared leaders are the key to meeting the challenges of VUCA head-on through:

  • Maintaining strong lines of communication
  • Keeping employees engaged
  • Determining fresh and creative approaches to meet changes head-on
  • Maintaining and growing productivity

And that’s just the start. It’s a tall order for even the most seasoned leader and one where they’ll need a strong level of support from upper management.

As much as we’d like to make time stand still for a bit and catch our breath, change and the challenges that accompany it, is inevitable. We don’t know exactly what changes are coming down the road, but working with a coach, like Leah M Joppy and Associates, can help your organization be prepared when they do happen. We can take a look at what challenges your organization has faced in the past, how your leadership team handled them, what worked and what didn’t. We can then work with you to improve approaches and develop creative and flexible solutions that will help make this VUCA world we’re living in a little more manageable.

Interested in learning more? Call us at 301-670-0051 or email leah@lmja.com

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